A strong inventory system allows you to be transparent with your customers about what items you have in stock, and allows you to keep track of what items you need to re-order and what is running low.
Inventory Flow Backorders
Specialised Pricing Customer Groups
Customer group pricing allows you to set different prices for different customers, allowing you to encourage your best customers to buy more.
Pricing Options Tiered Pricing
Tiered pricing lets you increase your average order values by giving discounts for ordering over certain quantities. Magento makes this easy to manage and we have used it effectively as a sales tool on the frontend.
International Support Multicurrency
Focus on looking internationally (not just nationally) at sales. This will give customers worldwide the opportunity to purchase your products/services. Make it easier for this to happen by offering currency conversion.
Security Custom Permissions
When you are dealing with business customers they may have several employees involved with making a purchase from you. With additional functionality you can set different levels of access so customers can manage purchases in their own workflow, e.g. An employee can place a draft order, then their manager approves it and pays for the order.
Order Flow Account based ordering
By treating an account as a market of one, you can focus more definitively on what your customer needs, driving stronger relationships and enhance retention. Focus on what they need, not what they don’t.
Monitor Performance Advanced Reporting
Looking into figures and data more deeply can give your business a better insight into customer trends, what is attractive about your business to the audience and what products/services are selling well. If you are serious about growth and conversion optimisation, you need to look at segmenting your reporting.
Pack and Ship Shipping Integrations
If you are selling a physical product, you will want to directly integrate shipping services into your ecommerce platform. By doing you, you will save time, money and extra work scheduling the shipping of your items.
Magento ERP Integrations
Enterprise Resource Planning (ERP) is a form of software management which allows your business to automatically manage large volumes of data using a system of integrated applications. This essentially can simplify a customer’s buying experience.
Custom made Custom Order Processes
If your business does not have a standard workflow and special needs for ordering, you may need to consider customising these processes. For your customers, this means giving them the opportunity to pay for their product beyond the straight forward online credit card processing, order their product through a process which may involve a purchaser, account manager and executive, and automated shipping processes (e.g. once order is submitted, the customer can review and adjust order accordingly depending on the freight method and cost).
